I can’t say enough good things about Kenny, my Gouly rep! From start to finish, his customer service was outstanding. Kenny presented me with all the available options clearly and patiently, so I could make the best choices for my lighting setup. His technical knowledge was truly amazing and helped me troubleshoot and customize everything perfectly.
When some parts were damaged during sea shipping, Kenny didn’t hesitate to send the replacements by air via priority FedEx, ensuring I didn’t experience any unnecessary delays. What really stood out was his honesty—he never tried to upsell me on items I didn’t need, which I greatly appreciated.
Kenny’s responsiveness, expertise, and genuine care made all the difference in my experience. If you want top-notch support and technical guidance from someone who truly puts the customer first, Kenny is the rep to work with. Highly recommended!